Preventive and warranty maintenance, as well as different malfunction-related interventions to suit customer specific needs.
Preventive and Predictive Maintenance
We know better than anyone what a production line standstill nowadays mean. We are a reliable partner of production factories operating 24/7 and they all trust Tallgroup service and maintenance capacity to ensure smooth operations and avoid any potential damage. We closely monitor our customers all over the territories, thanks to our mobile service team. Tallgroup offers extensive service package in order to support our customers and maintain the best efficiency for delivered packaging systems.
Maintenance engineering
Experienced service engineers of Tallgroup can reduce maintenance costs and extend the life-span of any packaging machine or line. Training and support on the work floor is available. As a turnkey supplier, Tallgroup offers technical service for all equipment supplied and installed during a project.
Preventive maintenance
Tallgroup packaging machines feature the latest software, so performance and malfunctions in machines or packaging lines can be very accurately documented. This data allows us to perform detailed analyses and to schedule preventive maintenance. A service contract with Tallgroup guarantee preventive maintenance and allow to effectively manage costs.
Service helpdesk
Tallgroup service helpdesk is available 24/7 for technical support. The service team operates on distance as well as they can arrive quickly on-site. Tallgroup uses only components that comply with the DIN norm. Tallgroup warehouse features stock for all standard components. Service vehicles also feature sets of the most common spare parts.
Service and maintenance
Warranty and post-warranty service – spare parts on stock- modification and training – turnkey handover – service helpdesk. We offer a service that guarantees a proper functioning.
